Delete your account
You can request deletion from inside the app. This page explains what removal covers, what may remain, and how to get help.
Delete from inside the app
- Open Proud and go to the Profile tab, then Settings.
- Tap Manage your data.
- Under Account, tap Delete account.
- Read the confirmation, tap Continue, then Delete forever.
Confirming starts account deletion. Export anything you want to keep first: your Unfold journal can be exported from Manage your data. Completed deletion cannot be undone.
If deletion reports an error, retry while you are signed in. Some cleanup may already have happened, so an error does not mean all your data is still available. If you cannot retry or need help with remaining data, email theo@proudforus.com from the address on your account.
Proud Plus is separate. Deleting your account does not cancel a subscription, because billing lives with Apple. Cancel first in your iPhone Settings: tap your name, then Subscriptions, then Proud.
What deletion covers
- Your profile, username, and profile photo.
- Every meal post, photo, and note.
- Your Unfold journal.
- Your Bloom conversations and Bloom’s private profile.
- Your buddy connection, on both sides, along with requests and nudges in either direction.
- Your notifications and your subscription record in Proud.
- Your username is released for someone else to use.
Removal may be incomplete if a cleanup step fails. A past account deletion may have left photo files behind if photo cleanup failed. Contact support if you need help checking or removing remaining files.
What is retained, and for how long
- Backups. Encrypted backups can hold copies of deleted data for up to 30 days before they clear completely.
- Reports. Abuse reports filed by you or about you are kept, so a report cannot be erased by deleting an account and signing up again.
- Transactions. Apple and RevenueCat keep purchase records for as long as financial rules require. Proud cannot delete Apple’s records of your purchases.
The full picture of what Proud collects lives in the privacy policy.
If you cannot get into the app
Email theo@proudforus.com from the email address on your account and ask for deletion. You will get a confirmation, and the deletion will be completed within 30 days at the latest, almost always much sooner. Requests from a different email address will need a little back and forth to prove the account is yours, which protects you.